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CedarShoreVista

Data Privacy Policy

Your privacy is important to us at CedarShoreVista

Effective Date: February 25, 2024 | Last Updated: February 25, 2024

Information We Collect

Personal Information You Provide

When you reach out to us for corporate flower arrangements or gift services, we gather information you choose to share. This includes your name, company name, email address, phone number, delivery addresses, and any specific requirements for your floral needs. We also collect payment details when you place orders, though this is securely handled by our payment partners.

For our corporate clients, we may collect additional business details such as company registration information, preferred delivery timelines, and budget considerations. This helps us tailor our service to your business needs.

Information Collected Automatically

Our website automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to improve website performance and understand how clients discover our services.

Important: We do not collect more personal information than necessary to provide our flower arrangement and delivery services. Your privacy is fundamental to how we operate.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, crafting custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and the overall website experience. This helps us understand which corporate floral services are most valuable to clients and how we can better serve the business community in United Kingdom.

Order Processing: Managing flower orders, deliveries, and payment processing
Communication: Answering inquiries, providing updates, and customer support
Service Improvement: Analyzing feedback and usage patterns to enhance our offerings
Business Development: Creating tailored corporate programs and subscription services

Information Sharing and Disclosure

CedarShoreVista respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

Service Partners

We may share necessary information with trusted service partners who assist us in operating our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to safeguard it. This encompasses secure data storage, encrypted communications, and restricted access to personal information inside our organization.

Secure Storage

Personal data is kept in secure systems with access controls and ongoing security monitoring.

Encryption

Confidential data transfers are encrypted to safeguard information as it travels between your browser and our infrastructure.

Limited Access

Access to customer data is restricted to authorized staff who require it to deliver services.

Although we deploy robust security measures, no online transmission method is entirely secure. We continually update our security practices to defend against emerging threats.

Your Privacy Rights

You hold important rights regarding your personal data. Depending on applicable laws, you may access, correct, delete, or limit how your data is used.

Access: Request a copy of the personal information we keep about you
Correction: Update or rectify inaccurate personal data
Deletion: Ask for deletion of personal data (subject to legal retention rules)
Restriction: Restrict how we process your personal data in specific situations
Portability: Request the transfer of your data in a structured, commonly used format

To exercise these rights, please reach out using the contact details at the end of this policy. We will reply within a reasonable timeframe as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention periods vary by data type and purpose collected.

Typical retention durations:

  • Customer contact and order details: three years after the last service interaction
  • Payment records: seven years for taxation and accounting needs
  • Website analytics data: about two years and two months for service improvement analysis
  • Marketing preferences: Until you unsubscribe or two years of inactivity

Cookies and Website Tracking

Our site uses cookies and comparable technologies to enhance your browsing experience and to learn how visitors interact with our site. Cookies help us remember your preferences and assess site performance.

You can manage cookie settings through your browser options. However, turning off certain cookies may affect how the site functions. For more details about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may include links to third-party websites or services. This privacy policy covers only CedarShoreVista and our site. We are not responsible for the privacy practices of external websites.

We recommend reviewing the privacy policies of any third-party websites you visit through links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.

Contact Us About Privacy

CedarShoreVista Privacy Team
43 Bedford Street, Westminster, London
London, United Kingdom WC2E 9HA

Email: info@cedarshorevista.bond
Phone: +44 20 7946 0958

For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We strive to respond to all privacy requests within one business week.